Privacy Policy

At SG Vape Shop Singapore, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and safeguard your personal information when you shop with us. By using our website, you agree to the terms outlined below. Please check this page regularly for updates, as we may revise this policy from time to time.

Information We Collect

We only collect essential information required to process your orders and provide customer support. This may include:

Name

Contact details (WhatsApp number, email address)

Shipping and billing address

Payment details (for transaction purposes only)

All information is voluntarily submitted by customers during checkout, order confirmation, or account registration.

How We Use Your Personal Data

Your personal information may be used for the following purposes:

1. Order Processing

To confirm, prepare, and deliver your vape order efficiently.

2. Customer Support

To assist with inquiries, requests, and after-sales service.

3. Account Management

To personalize your shopping experience and track order history.

4. Legal & Compliance

To meet Singapore’s regulatory requirements and ensure responsible sales.

5. Marketing Updates (Optional)

If you opt in, we may send promotional updates, special offers, and product launch notifications.

Confidentiality & Data Protection

At SG Vape Shop Singapore, we take your privacy seriously:

Sensitive data such as credit card or bank details will never be shared with third parties, except when required by law.

We use industry-standard encryption and security protocols to safeguard your personal data.

Your information will never be sold, rented, or misused for unauthorized purposes.

Security Measures

To ensure your safety, we implement technical and organizational measures to prevent:

Unauthorized access

Data leaks or disclosure

Misuse of customer information

⚠️ Please note: No online data transmission can be guaranteed to be 100% secure. Customers are responsible for protecting their account credentials (e.g., passwords) from unauthorized use.

Changes to Our Privacy Policy

SG Vape Shop Singapore reserves the right to update this Privacy Policy at any time without prior notice. Updates will be published on this page. Continued use of our website means you accept the latest version of our policy.

✅ By shopping at SG Vape Shop Singapore, you acknowledge that you have read and agreed to this Privacy Policy.