Frequently Asked Questions

Looking for quick answers about buying vapes in Singapore?
Our FAQ section covers everything you need to know – from vape delivery in Singapore, payment methods, and return policies, to choosing the best disposable vape for beginners.

If you can’t find the answer you’re looking for, our SG Vape Shop team is always ready to help. Contact us anytime for support – we’re here to make your vape shopping in Singapore simple, safe, and hassle-free.

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updated by @SG VAPE SHOP

1. General Questions

How do I track my vape order in Singapore?

After your order has been shipped, you can easily track the delivery by contacting our team directly on WhatsApp. We provide real-time updates and will walk you through the delivery process step by step, so you’ll always know where your order is and when to expect it.

Can I cancel or modify my vape order?

We process vape orders quickly to ensure fast delivery in Singapore. If you need to cancel or modify your order, please contact our support team immediately. If the order has not been shipped, we will try our best to make adjustments.

Is It Safe to Vape in Singapore?

At SG Vape Shop, your privacy and safety are our top priority. We strictly protect your personal information, including your phone number and contact details. All data is kept confidential and secure, and once your order has been delivered, our driver will immediately delete your record.

You can shop with us with complete confidence, knowing that your privacy is respected and your details are never misused or shared.

2. Product Questions

Which disposable vape best seller in Singapore?

We carry a wide selection of disposable vapes, including RELX, LANA, ELF BAR, VAPETAPE, and more. If you are new to vaping, check out our guide: Best Vape for Beginners in Singapore. For experienced smokers switching from cigarettes, we recommend high-puff disposable vapes for longer usage.

Your product vape all authentic?

Yes. All vape products sold at SG Vape Shop are 100% authentic and sourced directly from trusted suppliers. We do not sell fake or counterfeit vapes.

What should I do if I receive the wrong package or a damaged vape product?

If you receive an incorrect package or a vape product that is damaged, please contact us immediately via WhatsApp. To help us resolve the issue quickly, kindly provide photos, videos, and your package number.
Please note that we do not offer refunds. Instead, we provide a product exchange service to ensure you get the correct and working item. Our team will assist you promptly and make sure the issue is resolved smoothly. Thank you for your understanding and cooperation.

3. Payment Questions

What payment methods do you accept?

At SG Vape Shop, we currently accept Cash on Delivery (COD) as our primary payment method. For a smooth delivery process, please prepare the exact amount in cash when receiving your order.

We do not support PayNow or PayLah during delivery unless a special arrangement has been confirmed in advance with our team.

Besides the website, how else can I place an order?

Yes, you can also place and confirm your vape orders directly through our official messaging channels. We support:

WhatsApp

Telegram

WeChat (微信: JoeyStudio08)

Choose whichever platform is most convenient for you, and our team will assist you promptly. This gives you a fast, secure, and reliable way to order vapes in Singapore, even without using the website.

4. Shipping Questions

How fast is vape delivery in Singapore?

We offer same-day vape delivery in Singapore for all orders placed before 5:00 PM. If you order before the cut-off time, you will receive your package by 12:00 AM the same day.
For orders placed after 5:00 PM, your delivery will be arranged for the next day (afternoon or evening). This ensures you get your vape products quickly and conveniently.

How much your delivery fee in Singapore?

Our standard delivery fee in Singapore is SGD $15 per order. However, if your purchase is SGD $250 or above, we offer free delivery service. This way, you can enjoy fast and reliable vape delivery across Singapore without extra charges on larger orders.

Is delivery safe in singapore?

At SG Vape Shop, your privacy and safety are our top priority. We strictly protect your personal information, including your phone number and contact details. All data is kept confidential and secure, and once your order has been delivered, our driver will immediately delete your record.

You can shop with us with complete confidence, knowing that your privacy is respected and your details are never misused or shared.

Do you deliver to all areas in Singapore?

Yes, we cover the whole of Singapore, including central, east, west, and north regions.

5. Contact Questions

How can i contact SG VAPE SHOP?

We support 24/7 online :

WhatsApp

Telegram

WeChat (微信: JoeyStudio08)

What We Do?

Welcome to our online vape store in Singapore, The #1 destination for all your vaping needs! We offer a wide selection of the latest world class vape devices,pods,and disposable that area always in stock and ready to ship in singapore for vape delivery.